Questions & Answers.

Sign up for a Staash membership to instantly access hundreds of downloadable, royalty-free HD videos for personal or commercial use without limitations. Canceling your subscription stops access to the library, but you can keep using any videos you've downloaded.

We upload new video collections every month and continuously add more videos to current collections.

Depending on your subscription, you'll be billed monthly or quarterly (every three months). At the end of every cycle, your subscription will be renewed automatically, but you can cancel anytime.

Yes, if you cancel in the middle of a cycle, you will still have access for the remainder of that cycle. This applies to both monthly and quarterly subscriptions.

Due to the digital nature of our products, all sales are final. We are unable to offer returns or refunds.

No, these videos cannot be resold. They are for your personal or commercial use to promote your business or brand.

No, there are no limits. You can download and use as many videos as you like, as often as you need.

You technically can, but we ask that you create a separate user profile and purchase a separate license for each social media account where the videos will be used.

No, please don’t share your login credentials with others. Doing so may result in revoked access to the platform.

Sure! You can edit our videos however you like after downloading them. Our videos are shot with text placement in mind, ensuring a spacious background for your customization. Feel free to apply filters, merge clips, or add text.

You will receive vertical HD (1080 x 1920 or 9:16) videos with no audio or metadata, shot at 30 or 60 fps. Most videos are 3 to 15 seconds long, ideal for Reels, Stories, Shorts, or TikToks. File sizes will vary.

You might notice that videos appear lower quality on our website. This is done intentionally to improve loading speeds. However, the files you download will be sharp and high-quality.

We recommend downloading content to your computer. For Apple users, use AirDrop to transfer videos. For non-Apple users, upload videos to a cloud-based storage platform and access them from your phone to maintain quality.

To get a feel for the content you'll gain access to upon subscribing, visit the Sneak Peek or our Instagram where we showcase our videos.

We're eager to hear your requests and consider them as content suggestions. When we notice a recurring demand for specific requests, we'll prioritize acting on them!